Policies

Shipping and Processing :

All of our products are handmade with love. Please allow 3-5 business days for orders to be processed before they are shipped.

Business days include Monday-Friday not including weekends and holidays. If orders are placed on Saturday-Sunday, processing does not begin until the following business day.

Returned Packages : 

If items are returned to sender by the mailing company, you will be issued a refund minus shipping costs. 

Kreme Cosmetics LLC is not responsible for any shipment issues caused by mailing service. This includes but is not limited to lost or stolen packages.

If items are returned due to incorrect shipping address a $10 re-shipping fee will be charged.

Return Policy :

Due to the nature of our products and for sanitation purposes, we do not offer refunds, returns or exchanges. All of our skincare products are final sale.

If subject to heat our products may melt. Please retrieve your items as soon as possible upon delivery to avoid heat exposure.